Language Trainers requires a Customer Assistance Agent with skills in English and German, to provide support to our growing team in the UK, USA and Europe.
The job will require remote work (i.e. working from home), and the successful applicant will be working under direct supervision from our headquarters in the UK. You will need to possess a very good command of English, as well as German (native level speakers preferred). You will also need to be highly organised, have an excellent telephone manner and a good command of Microsoft’s Office Suite. The job requires access to a computer and good broadband internet connection.
Tasks include:
- dealing with enquiries by email and phone
- sending out quotes
- organising courses
- checking references
- interviews with teachers
- daily liasion with the headquarters in the UK by phone and email and messenger
Experience with direct customer contact over the phone is preferred. Also, if you have a background in languages (teacher, translator etc.).
We will be providing an excellent package with an average income of $USD 650 per month for 7.5 hours of work per day, with 4 weeks of holiday a year. If you are interested in joining a growing company, and feel confident that you can work well remotely, then send your CV (in English) to Steffi Franke, HR Manager, at steffi@languagetrainers.com Subject line: Language Trainers Assistant position.
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