Listen & Learn Customer Service Assistant: Responsibilities: · Responding to client enquiries by email and phone · Preparing quotations · Recruiting teachers · Organising and coordinating courses · Reporting to management Requirements /Essential Criteria : Skills: -Speak and write English fluently and preferably speak at least one other language -Have an excellent phone manner -Have excellent PC (Office, spreadsheet and internet) skills Knowledge and experience: -Have proven customer service experience (at least 18 months) -Have a university degree -Have experience working in an international team Behavioural competencies: -Customer service orientation -Flexibility -Teamworking Desirable: -Have experience working in educational environment Salary: $USD650 per month Hours / Holidays: Monday to Friday, 9.30am to 6pm, one hour for lunch 20 days paid holiday plus 8 public holidays If you are interested in joining a growing company, and feel confident that you can work well remotely, then send your CV and cover letter (in English) to Steffi Franke, HR Manager, at steffi@listenandlearn.org Subject line: Listen & Learn Customer Service Assistant.

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